Olga Sáenz Carbonell


English Tutoring, Private Classes

Language Learning System

Insight Seminars, Seminar— Insight I (August 2017 – 4 days).

Academia 404 – (SEO Specialist) (2016):
– Course on Search Optimization Engine and optimized content writing.

Instituto Técnico de Heredia – WordPress Complete Course (2010).

Two years in UCR – English Literature (Unfinished).

Tour Guide Certification 



– Proficiency in MS Office.
– Proficiency in Photoshop.
– Proficiency in WordPress.
– Excellent oral and written communication skills.
– Excellent writing and design skills.
– Strong customer handling skills.
– Fast learner.


– Spanish: Native.
– English: Fluent.
– French and Italian: 40%-60%.


– Experience in customer service, teaching and training, web technologies, and the Internet.
– Studies on WordPress web design, creative writing, and community management.
– Knowledge of tour products in Central America, Cuba, and Mexico.
– Knowledge in all areas of the Costa Rica travel industry.



Ricardo Fernández, General Manager, FETIZO, +506 8324 0780.

Gustavo León, Gerente General LSS English Academy y Tavo Leon Tours: +506-8735-8425

Mercedes Tobella, Gerente General Amazing Costa Rica, +506-7275-3416

Dennis Reyes Arias, Gerente General Epic Adventures, +506-8666-4882


June 2020 – Present:

  • English Tutoring.
  • Creative Painting

February 2012 – Present:

– Web design, creative content writing, community management, and document translation for incoming clients. Specialized in the travel industry.

September 2014 – November 2017:

Camino Travel / Premio DMC (Outsourcing Contract).
– Community Manager. Web design, content writing, SEO, bilingual design of descriptions, and translations for websites and clients.

August 2012 – May 2013:

UTUR – Universidad del Turismo (Outsourcing Contract).

– International Tour Manager Program Coordinator. In charge of course design, hiring, and managing on-site.
– Guiding Techniques – Professor.

April 2011 – February 2012:

– G Adventures (Product Manager for Mexico, Central America, and the Caribbean).
– Product Manager. In charge of negotiating and contracting vendors in Mexico, Central America, and the Caribbean.

June  – November 2010

Swiss Travel Service 
Product Research Manager 

May 2009 – May 2010

Golfito Chamber of Tourism

Executive Director

2005 – 2006

Grand Circle Travel and Overseas Adventures Travel

Area Manager

June 1987 – June 2014:
– Naturalist Tour Guide throughout Nicaragua, Costa Rica, and Panama.