May 28, 2010- Present
Web design, creative content writing, community management, and document translation for incoming clients. Specialized in the travel industry.
Camino Travel / Premio DMC (Outsourcing Contract)
September 2014 – November 2017
Web design, content writing, SEO, bilingual design of descriptions and translations for websites and clients.
UTUR – Universidad del Turismo (Outsourcing Contract)
August 2012 – May 2013
International Tour Manager Program Coordinator. In charge of the course design, hiring and managing on site.
Guiding Techniques – Teacher
G Adventures (Product Manager for Mexico, Central America and the Caribbean)
April 2011 – February 2012
Product Manager. In charge or contracting vendors in México, Central America and the Caribbean.
Swiss Travel Service (Product Research Manager)
June 2010 – November 2010
Product Research Manager. In charge of research for new travel products in Nicaragua, Panama and Costa Rica.
Cámara de Turismo de Golfito (Executive Director)
June 2009 – May 2010
In charge of research for new travel products, suppliers, marketing, web design and contents and the main office management in the Golfito pier.
Calypso Cruises (Free Lance Tour Guide)
August 2007 – August 2014
Web design, creative content writing, community management, and document translation for incoming clients. .
Grand Circle Corporation (Area Manager for Costa Rica, Panama and Nicaragua)
May 2006 – August 2007
In charge of product design, suppliers contracting, tour guide training and evaluations analysis and action plans.
Ara Tours, Grand Circle Travel, Eclipse Tours, Mawamba Corporation, Costa Rica Quest DMC, Tam Travel, Cielo Azul Transportes, Fantasy Tours — Free Lance Tour Guide
June 1987 – April 2006
As a master tour guide in one day tours, cruise tours, customized vacations, small and large groups entertaining and customer service on site.
Insight Seminars, Seminar— Insight I
August 2017 – FOUR DAYS
Academia 404 – (SEO Specialist)
Course on Search Optimization Engine content writing.
Instituto Técnico de Heredia – WordPress Complete Course
Multiple Courses in Tropical Naturalism: birds, spiders, frogs, tropical diversity, symbiotic and parasitical relations, ecosystems and volcanology by Inbio, Lankaster Gardens, National Museum of Costa Rica, Gold Museum of Costa Rica, Volcanological Institute of Costa Rica and INA.
1992 – 2008
Universidad de Costa Rica (English Literature)
1985 – 1986
MEP, Bachelor’s degree — High School Degree