Thursday, December 12, 2019
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I am a highly compromised and creative web designer and content writer.

With over 30 years of experience in the travel industry in Costa Rica and a vast knowledge of the destinations, I could be a great candidate to write blogs, tourplan descriptions, website descriptions, and creative itineraries.

EXPERIENCE

Neoescritores

May 28, 2010- Present

Web design, creative content writing, community management, and document translation for incoming clients. Specialized in the travel industry.

Camino Travel / Premio DMC (Outsourcing Contract)

September 2014 – November 2017

Web design, content writing, SEO, bilingual design of descriptions and translations for websites and clients.

UTUR – Universidad del Turismo (Outsourcing Contract)

August 2012 – May 2013

International Tour Manager Program Coordinator. In charge of the course design, hiring and managing on site.

Guiding Techniques – Teacher

G Adventures (Product Manager for Mexico, Central America and the Caribbean)

April 2011 – February 2012

Product Manager. In charge or contracting vendors in México, Central America and the Caribbean.

Swiss Travel Service (Product Research Manager)

June 2010 – November 2010

Product Research Manager. In charge of research for new travel products in Nicaragua, Panama and Costa Rica.

Cámara de Turismo de Golfito (Executive Director)

June 2009 – May 2010

In charge of research for new travel products, suppliers, marketing, web design and contents and the main office management in the Golfito pier.

 

Calypso Cruises (Free Lance Tour Guide)

August 2007 – August 2014

Web design, creative content writing, community management, and document translation for incoming clients. .

Grand Circle Corporation (Area Manager for Costa Rica, Panama and Nicaragua)

May 2006 – August 2007

In charge of product design, suppliers contracting, tour guide training and evaluations analysis and action plans.

Ara Tours, Grand Circle Travel, Eclipse Tours, Mawamba Corporation, Costa Rica Quest DMC, Tam Travel, Cielo Azul Transportes, Fantasy Tours — Free Lance Tour Guide

June 1987 – April 2006

As a master tour guide in one day tours, cruise tours, customized vacations, small and large groups entertaining and customer service on site.

 

EDUCATION

Insight Seminars, Seminar— Insight I

August 2017 – FOUR DAYS

Academia 404 – (SEO Specialist)

2016

Course on Search Optimization Engine content writing.

Instituto Técnico de Heredia – WordPress Complete Course

2010

 

Multiple Courses in Tropical Naturalism: birds, spiders, frogs, tropical diversity, symbiotic and parasitical relations, ecosystems and volcanology by Inbio, Lankaster Gardens, National Museum of Costa Rica, Gold Museum of Costa Rica, Volcanological Institute of Costa Rica and INA.

1992 – 2008

 Universidad de Costa Rica  (English Literature)

Not completed.

1985 – 1986

MEP, Bachelor’s degree — High School Degree

May 1984

 

 

REFERENCES

At request.

Olga Sáenz Carbonell
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olga@olgasaenz.com

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SKILLS

  • Proficiency in MS Office.
  • Proficiency in Photoshop
  • Proficiency in WordPress
  • Excellent oral and written communication skills.
  • Excellent Writing and Design Skills
  • Strong customer handling skills.
  • Fast learner.

LANGUAGES

Spanish: Native

English: Fluent

French and Italian 40%-60%

SUMMARY

Experience on customer handling, teaching, web technologies and the Internet.

Studies on WordPress web design, creative writing and community management.

Knowledge of tour products in Central America, Cuba and Mexico

Knowledge in all areas of the Costa Rica travel industry.

Written Blogs

Camino Travel

Premio DMC

Terranova Travel Design

Mapache Tours

Digital Magazine http://el-yerbario.com/